ICT solutions
ICT equipment supply
The right equipment, specified against the work it has to do, delivered and set up rather than simply dropped off.
Procurement that starts with the requirement
Equipment supply looks simple until the invoice is paid: a specification that was slightly wrong, a printer whose consumables cost more than the machine, a laptop that cannot run the application it was bought for, or a switch with no spare ports two years later. Most of those problems are decided before the order is placed.
Logitech Consultants supplies ICT hardware and software for organisations — servers and related infrastructure, desktops, laptops and tablets, printers and photocopiers, network cabling and network equipment, projectors, televisions, audio-visual equipment and the software the deployment needs. We specify against the requirement first, then source, install, configure and support what is supplied.
What we supply and set up
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01
Servers and infrastructure
Server platforms, storage and the supporting rack, power and connectivity specified from the workloads they will carry and the growth you expect.
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02
Desktops, laptops and tablets
Standard builds by role rather than one specification for everyone, imaged and configured before delivery so users can work on day one.
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03
Printers and photocopiers
Devices chosen around monthly volume, document types and running costs, with consumables, servicing and placement considered as part of the decision.
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04
Network cabling and equipment
Switches, routers, access points, patch panels and structured cabling installed, labelled and tested, not left as boxes for someone else to commission.
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05
Projectors, displays and AV equipment
Screens, projectors, cameras, microphones and room equipment matched to the size of the space, the sightlines and how the room will actually be used.
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06
Software and licensing
Operating systems, productivity software and business applications sourced with the licence terms and renewal obligations explained before purchase.
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07
Installation, configuration and handover
Delivery, installation, configuration, asset records, warranty registration and a walkthrough for the people who will use and administer the equipment.
How supply is handled
Specification before sourcing
We establish what the equipment has to do, who will use it and what it must work with. That means checking compatibility with the existing network, applications and peripherals, agreeing the support arrangement, and weighing purchase price against consumables, warranty and expected service life. Where a cheaper option would cost more over its life, we say so before the order.
- User roles and workloads recorded so specifications match real use
- Compatibility with existing systems, cabling and peripherals confirmed
- Warranty, support terms and consumable costs compared, not just purchase price
- Quantities and spare capacity agreed with room for expected growth
Delivery, installation and commissioning
Equipment is staged and configured before it reaches users wherever possible. Cabling is installed and tested, devices are mounted and labelled, software is loaded, and each item is entered into an asset record with its serial number, location and warranty status. Users are shown what they need to know, and administrators receive the credentials and documentation for the equipment they now own.
Support and lifecycle
Supply does not end at handover. We handle warranty claims and repairs, keep track of what is covered and until when, and plan replacement before end-of-support turns into an unplanned failure. Where equipment is retired, data-bearing devices are wiped and disposal is documented.
Implementation and support
Supply, installation and support are handled by the same team, so there is one point of accountability when something does not work as expected.
- A written specification and quotation that separates equipment, installation and support, so the scope is clear before you commit.
- Staged delivery to suit your site, with equipment configured and asset-tagged before it is issued to users.
- Warranty registration, documentation and an asset register handed over with the equipment.
- Warranty and repair handling through the support arrangement agreed at handover.
- Replacement and refresh planning that identifies ageing equipment before it fails, and secure wiping of devices leaving service.
Questions we are asked
Can you supply equipment without installation?
Yes. Supply-only is a legitimate requirement, particularly where your own team installs and supports the equipment. We will still confirm compatibility and specifications with you, and can quote installation, configuration or support separately if you need it later.
Which brands do you supply?
Selection is driven by the requirement: performance, compatibility with what you already run, local availability, warranty and support, and lifecycle cost. We set out the options and the trade-offs in the quotation, and confirm availability and pricing at that point rather than promising stock in advance.
What does the warranty cover?
Warranty terms come from the manufacturer and differ by product, so they are stated in the quotation rather than assumed. Our own support arrangements are separate and agreed at handover, covering installation, configuration, fault diagnosis and replacement coordination.
Can you supply equipment that matches what we already own?
Usually. Working from your existing estate reduces the support burden and avoids a mixed environment nobody can maintain. Where the installed equipment is end-of-life, we will say so and offer a phased route rather than replacing everything at once.
What happens to old equipment?
Retired devices are collected, data-bearing storage is wiped to an agreed standard, and disposal is documented. Where equipment still has service life, we can advise on redeployment before replacement is considered.
Related capabilities
Let’s build the right solution
Tell us what you are trying to achieve. We will help you assess the requirement, shape the architecture and identify the technology needed to deliver it.