Digital business applications
Rent collection & property management
Payments, balances and occupancy in one place, so reconciliation stops living in a spreadsheet.
Where rent reconciliation breaks down
Rent is only collected cleanly when the record of what is due, what has been paid and what remains outstanding agrees across the office, the bank statement and the tenant's phone. In many portfolios those three records live in different places: a rent schedule in a spreadsheet, receipts on a mobile-money statement, and arrears in someone's notebook.
Logitech implements rent collection and property management workflows that hold tenant and unit records, expected rent and charges, payments received and balances due in one system, so an agent or landlord can see the position of a property without rebuilding it from paperwork. Scope is agreed with you: some clients need existing records reconciled and brought into one place, others need a tenant-facing payment journey as well.
What the system covers
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01
Tenant and unit records
Each property, unit and tenant held once, with the tenancy details and charges that apply, so reporting does not depend on which spreadsheet was used last.
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02
Rent schedules and expected payments
Rent and related occupancy charges mapped to a schedule, producing the expected amount for each period instead of a single figure typed at month end.
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03
Payment recording and reconciliation
Receipts recorded against the tenant and unit, then reconciled against the statements your bank or payment channel provides, so unidentified payments become visible rather than absorbed.
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04
Outstanding balances
Amounts due, part-paid and overdue shown per tenant and per property, with an arrears view the office can work through instead of discovering at year end.
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05
Occupancy and collection reporting
Occupancy and collection reporting for owners and managers, covering the periods, properties and units each person is responsible for.
How it is set up
Starting from the records you already have
Implementation begins with the rent roll: which units exist, who occupies them, what each is charged, and what was outstanding on the cut-off date. Opening balances are agreed and signed off before the system goes live, because a reconciliation tool is only as trustworthy as the balances it starts from.
- Property, unit and tenant register agreed with the office
- Charges and rent schedule confirmed per unit
- Opening balances reconciled to the last statement
- Access roles agreed for each office and each user
Controls and reporting
Payments, waivers and adjustments are recorded against a named user, with an audit trail of who changed what. Reports are configured around the questions the office actually asks — collected this month, outstanding by property, tenants in arrears — rather than a generic ledger that has to be exported and reshaped before it is useful.
Implementation and support
The system is handed over with the balances checked, the reports agreed and the staff able to run a month without us.
- Data migration and opening balances verified with your team before go-live.
- Staff training covering receipting, reconciliation and the arrears workflow.
- Documentation of the configured charges, roles and report definitions.
- Support for reconciliation queries and configuration changes after handover.
Questions we are asked
Can it reconcile mobile-money and bank payments automatically?
Where the payment channel provides a statement or transaction feed that can be integrated, reconciliation can be automated against it. Where it does not, receipts are imported from a statement and matched in the system. We confirm what is available for your accounts during scoping rather than assuming a channel is integrated because it is common.
Does this replace our accounting package?
No. It records rent, charges and receipts and produces the reporting a property office needs; the accounting package remains the book of record for statutory accounts. Where you want the two connected, that is scoped as an integration.
Can several offices or agents use it?
Yes, with roles that restrict each user to the properties and functions they are responsible for. Portfolios with more than one office usually want collection and arrears reporting separated by office as well as consolidated.
What happens when a tenant pays in part?
The part payment is recorded against the amount due and the balance remains visible, so the arrears position reflects what was actually received rather than assuming a payment closed the month.
Related capabilities
Let’s build the right solution
Tell us what you are trying to achieve. We will help you assess the requirement, shape the architecture and identify the technology needed to deliver it.