Security & Surveillance
Hotel access control and surveillance
A hotel group operating several properties in Kenya needed access control and surveillance that matched the way guests, staff and service vehicles actually move through each site. Entrances, back-of-house corridors, service yards, parking and perimeter areas were covered by a mix of systems that had grown property by property.
Logitech Consultants was asked to bring access control, CCTV and monitoring into one designed environment without disturbing guests. We surveyed every property, agreed the access hierarchy with hotel management, and planned the installation around occupancy, so works could move site by site with each zone tested and signed off before the next began.
Requirement
Work began with a survey of each property: how staff, guests and deliveries move, where existing readers and cameras were installed, and how the security team currently responds to incidents. From that we agreed an access hierarchy by role and area, defined camera coverage for entrances, back-of-house and perimeter, and planned the works so occupied areas stayed in service.
Site survey and design
The survey found access had accumulated property by property. Cards were issued locally, permissions were rarely reviewed, and several entrances still relied on keys or intercoms that left no record of who passed. Camera coverage was uneven — good at reception, thin at service yards and perimeter gates — and footage sat on isolated recorders that the security team had to review building by building.
Installation and commissioning
Logitech Consultants designed a role-based hierarchy for staff, contractors and guest areas, with readers and controllers at the entrances and back-of-house doors that carried the most traffic. CCTV coverage was extended across entrances, service yards, parking and perimeter gates, and the recorders were brought onto the group's network so footage could be reviewed centrally. Access events and camera views were aligned to the same zones, so an alert could be checked against who was authorised to be there.
Delivery outcome
Role-based
Staff and guest access
Layered
Entrance and perimeter coverage
Central
Monitoring and review
Trained
Security team handover
Works were sequenced property by property so guests were never routed past an active installation, and the security team signed off each zone before handover.
Logitech Consultants
Delivery principle
